Delivery and Returns

Returns

If you are not completely satisfied with your purchase you have 30 days to return it to us for an exchange or refund. If you are returning the purchase due to a fault we will refund your postal charges incurred.

Please note that earrings must not have been worn and the jewellery must be returned in its original condition and in its original packaging.

Personalized and made to order items are excluded from the 30 days return policy.
 

Delivery and charges

We aim to get your purchase to you within the timescales below.


U.K orders all have FREE delivery.

Watches - Next working day
All jewellery - 1 - 3 working days
All Gifts - 3 - 5 working days

Please contact us if you need your delivery sooner


International 

Jewellery and Watches only. We can deliver gifts for an agreed fee. Please contact us before ordering. 

7 to 10 days

Selected Europe standard delivery  £10.00

USA and Canada £14.00

Notes:

  1. A day is defined as a working day - Monday to Friday
  2. A full day counts on orders received before 1pm (so order received on Tuesday 3pm on 4-day delivery means next Monday.)
  3. Next day delivery (where offered) only if order received before 1pm.